Online Payment - Terms and Conditions
Welcome to Shree Ganeshay! Before making any payment on our platform, we request you to carefully read and understand the following Terms and Conditions (T&C). By completing an online payment, you agree to be bound by these T&C. If you have any questions or concerns, please contact us prior to making a payment.
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1. Privacy Policy
- At Shree Ganeshay, we value your privacy and ensure that your personal information is handled with the utmost care. We collect only the necessary data required to provide our services, including your name, contact details, and profile information.
When making online payments, your data is encrypted and securely transmitted via our payment gateway. Please note that we will never ask for sensitive banking information through calls, emails, or messages. Always exercise caution and avoid sharing such information.
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2. Payment Modes
- We offer the following secure and convenient online payment options:
Card Payments: Visa, MasterCard, RuPay, and Maestro.
UPI/QR: Use UPI apps or scan QR codes for seamless payments.
Net Banking: Direct bank account transfers via net banking.
Digital Wallets: Popular e-wallets integrated with our payment gateway.
These diverse payment methods are designed to ensure a smooth transaction experience.
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3. Terms of Service
- Non-Cancellable: Once payment is made, it cannot be canceled under any circumstances.
- Non-Refundable: All payments made on our platform are strictly non-refundable.
- Non-Transferable: Paid accounts or services cannot be transferred to another user.
- Fixed Validity Period: The subscription is valid for one year (365 days) from the date of activation. The start and end dates cannot be modified once payment is made.
- Unlimited Access: During the subscription period, you will have unlimited access to contact details of matrimonial profiles, as per the platform's terms.
- Service Scope: The payment grants you access to the specified service—retrieval of profile contact details. Creating and searching profiles remain free of charge.
- Account Responsibility: The account holder is responsible for ensuring that login credentials are secure and not shared with others.
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4. Refund and Cancellation Policy
- Refunds: No refunds will be provided once the payment is successfully processed.
- Cancellations: Paid subscriptions cannot be canceled, suspended, or rescheduled after activation.
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5. Shipping and Delivery Policy
- Please read our Shipping and Delivery Policy carefully to understand how our services are delivered and the terms governing their accessibility.
- Service Delivery Scope: Shree Ganeshay is a digital matrimonial platform. As such, there is no physical shipping or delivery of products. All services, including access to contact details of matrimonial profiles, are delivered electronically through our website. Service Activation: Once your payment of ₹2000 is successfully processed, your subscription will be activated within 24 hours. A confirmation email with details of your subscription activation will be sent to the registered contact information provided during signup.
- Access to Services: Your subscription provides unlimited access to profile contact details for one year (365 days) from the activation date. Creating and searching profiles is free, and no payment is required for these features. The paid service allows you to view and download the contact details of profiles.
- Account Information To access the paid services: Log in using the credentials associated with your registered account. Navigate to the matrimonial profiles section and use the paid access to retrieve contact information.
- Important Notes:
No Physical Delivery: As all services are digital, there is no shipping or delivery of physical items.
Activation Timeline: In rare cases, activation may take longer due to technical or unforeseen issues. If your subscription is not activated within the promised timeline, please contact our support team immediately.
Access Restrictions: Your subscription is tied to your registered account and is non-transferable. Sharing your account details is prohibited and may result in service suspension without notice.
Customer Support If you experience any issues with accessing your services or have questions about your subscription, please reach out to our support team at contact@shreeganeshay.com
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​6. Additional Terms
- Shree Ganeshay reserves the right to update these terms at any time. Continued use of our services indicates acceptance of any changes.
- In case of disputes or issues with payment, please contact our support team immediately.
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Thank you for choosing Shree Ganeshay! We are committed to helping you find meaningful connections.
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​7. How to contact Shree Ganeshay?
- For any questions about this privacy statement or your dealings with us, please contact our Grievance Officer at:
Email: contact@shreeganeshay.com